Having the appropriate medical tourism facilitator contracts in place is essential for operating a successful and long-lasting organization. At MTB, we take pride in offering the legal agreements and resources that healthcare travel businesses need to flourish in the industry confidently.
Advantages of Buying Ready-Made Medical Tourism Facilitator Agreements
At MTB, our legal agreements have been carefully crafted by our counsel. These agreements will protect your company throughout the facilitation process, minimizing potential risks and threats.
In the medical tourism industry, there are many factors that can jeopardize the quality of care that patients receive abroad, such as exposure to infections or complications from a medical procedure. Even if issues that arise during a patient's medical trip are not directly related to your facilitation services, you may still be vulnerable to a potential lawsuit if you do not have the proper agreements in place. Having clear, well-defined terms in your contracts can protect you from such legal action and safeguard your business.
Every agreement a facilitation business needs to operate professionally.
Patient Screening and Medical History Form
It is essential to determine if a potential client has any current health issues or a history of specific illnesses to assess the risk of working with them. Our pre-screening and medical history forms collect important information about the patient's health, including current medication, previous surgeries, and family health history. This health profile will help you determine if a patient needs a physical examination before their trip and enables you to provide the best possible service. By having all the necessary health information, you can plan the perfect trip and avoid working with high-risk clients.
Limitation of Liability
Our contracts include limited liability clauses to protect your company from potential legal issues. They communicate to clients that you will not be responsible for certain things, such as third-party liability, surgical errors, medical malpractice, hotel issues, etc. The contracts also specify that you cannot anticipate theft or accidents and will not be responsible for errors that result in monetary compensation. By including this information in the contracts, we help ensure that both you and your clients understand your respective responsibilities and liabilities. This can provide peace of mind and protect your business from potential legal issues.
Patient Waiver Agreement
Our Patient Waiver Agreement helps to protect your business during the coordination of international health tours. It includes information about the advantages and potential drawbacks of seeking healthcare abroad, as well as the dangers of traveling after a medical operation and potential healthcare complications. By signing this agreement, the patient acknowledges that they understand that you will not be providing any medical treatment to them and will not give any medical advice, and they voluntarily waive their right to take legal action against you as the facilitator.
Facilitator and Hospital Contractual Agreement
Our facilitator and hospital contractual agreement outlines the services that you require the hospital to provide to your patients, including the presence of a healthcare professional who speaks the patients' native language. It also includes expectations for the hospital, such as only using experienced and internationally qualified physicians.
Agreement Between Patient and Facilitator
This agreement outlines the financial arrangements between your company and the client, including the amount of advance deposit, package prices, and the estimated cost of a medical procedure. It also covers payment terms and adjustments for cancellations or rescheduled trips. This contract ensures that clients take full responsibility for their safety and agree to cover any fees and costs related to damages, including attorney's fees in case of a legal dispute.
Frequently Asked Questions
Have a question about the contract package? Our team is happy to walk you through what each agreement covers and how it protects your business.
Are these contracts specific to one country, or can they be used internationally?
These contracts are built to be used internationally. Each agreement includes a Governing Law clause with an open space for you to specify the country whose laws will apply, so the same contract can be adapted to whichever jurisdiction you operate in, rather than being locked to one specific country.
Are these contracts legally enforceable?
Yes, the agreements are designed to be legally binding between the facilitator and the signing parties, including doctors, patients, and partners. Each contract includes a Governing Law clause with a designated space for you to specify the country whose laws will apply, so you control which jurisdiction governs any dispute.
What happens if a dispute arises?
The contracts include a mediation and arbitration clause, meaning disputes are directed to a neutral third party rather than going straight to a lawsuit. This structure is built to discourage litigation before it starts.
Do I still need my own attorney to review these?
Medical tourism facilitators around the world use these contracts as is, since they are ready-made. However, we always recommend having an attorney review them for your specific business.
Can these documents be customized for my business?
Yes, the contracts are built to be customized, with spaces to fill in your company's information. Once purchased, you are free to alter them as needed.
Do these contracts guarantee outcomes or protect against all lawsuits?
No contract can eliminate the possibility of a lawsuit entirely. However, these agreements are built to reduce that risk by clearly stating that no outcomes are guaranteed, and by requiring mediation and arbitration before any dispute can proceed to litigation.
What's included in the full contract package?
Facilitator and Patient Agreement, Patient Waiver and Liability Release, Facilitator-Hospital Agreement, Patient Pre-Screening and Medical History Form, and Medical Traveler Application.
Are these included in your memberships?
Yes, every annual membership includes this contract package, in addition to other documents and resources.
Ready to Begin?
Complete, customizable contracts come included with all memberships.
Hear how facilitators grow with MTB certification, memberships, and patient leads.
Practical Support That Delivers
Wil D.
Member shares how MTB's practical tools, CMTA certification, and one-on-one sessions helped him launch.
Certification That Delivered
Gizelle A.
CMTA Member shares her experience taking the certification and what it unlocked for her business.
Patient Leads in Action
How MTB patient leads turn into booked medical trips — a real example from start to finish.
Support From Day One
Ben W.
MTB's essential resources and tools proved very valuable for his startup, with the Membership and CMTA certification providing structure from day one.
Tools, Support, and Real Growth
Khalid A.
Khalid shares how the CMTA certification and MTB membership gave him the tools, resources, and support to grow his startup.
Worth Every Dollar
Ibrahim B.
After a bad experience with another program, Ibrahim shares why the CMTA was worth every dollar.
Contracts That Protect You
How medical tourism agency contracts protect you and your business — interview with founders.
Setting the Standard
Dr. Sam
Dr. Sam shares why the CMTA certification is the best medical tourism course in the industry.
Finding Clarity
Atakan Y.
CMTA member discusses how the certification opened his eyes to aspects of the business he hadn't considered, giving him a clear understanding of exactly what to focus on.
Well Organized and Worth It
Sahin M.
Sahin shares why the CMTA certification answered every question he had about starting a medical tourism business.
Startup Consultancy
How startups benefit from medical tourism consultancy — interview with founders.
30 Years in Travel, Now Certified
Hans R.
With a team already in place, Hans credits the CMTA with giving them everything needed to enter the medical tourism space.
Certification + Patient Leads
Rubelda M.
Agency Builder Member discusses how the CMTA certification gave her the knowledge and tools to succeed and how she received dozens of quality patient leads.
A Strong Foundation to Start
Lauren O.
Lauren shares how the CMTA gave her a clear foundation in medical tourism — easy to follow, self-paced, and practical from day one.