About Medical Tourism Business

About Us

At MTB, we go beyond being a certifying body — we serve as your dedicated partners committed to enhancing the patient experience and raising global medical travel standards. Our services encompass certification, training, consulting, patient lead generation, and developing medical travel programs. The result of our work is reflected in higher patient volume, elevated satisfaction ratings, and the long-term strengthening of business operations.

  • Members in 50+ Countries
  • Operating Since 2015
  • 3000+ Professionals Certified

Our Approach

We believe that success in medical travel is built on a foundational commitment to patient safety, compliance, and the professional competencies required to manage global healthcare journeys. Driven by a mission to elevate medical travel standards, we build sustainable, compliant, and successful operations across the industry.

Our programs are built by professionals with backgrounds in leading accreditation agencies, healthcare innovation, and senior medical travel executive roles. We use our specialized expertise to give you the competitive edge needed to achieve your goals and thrive in this fast-moving sector.

We provide certification that gives you credibility, enhances the patient experience, reduces risks, and more. We also deliver ready-to-travel patient leads that allow you to scale predictably.

Our approach is anchored in three core pillars that drive measurable growth across the industry.

CORE PILLARS

Elevate Standards

We elevate medical travel standards by equipping individuals and organizations with a practical framework to build compliant operations, backed by independent validation that earns patient and partner confidence and positions you for long-term growth.

Empower Professionals

Success in medical travel requires specialized, cross-industry knowledge. Our training and certification pathways close the gap between general experience and the precise skills global healthcare demands. We support this learning with strategic guidance, proprietary evaluation tools, and specialized business resources.

Enhance Patient Experience & Safety

An exceptional patient experience and safety are core pillars of medical travel. We give you actionable protocols that optimize the entire continuum of care—from the first pre-travel inquiry to post-treatment discharge—so patient safety and care quality are never compromised.

Certified Medical Travel Agent certification business card
CMTA: Certified Medical Travel Agent

The Global Standard for Medical Travel Facilitators

The CMTA certification is designed for startup founders entering or scaling operations in the medical tourism industry, covering patient coordination, healthcare provider relationships, risk management, marketing, and the entire business system needed to compete professionally from day one.

Certification establishes credibility with patients, partners, and healthcare organizations, and provides a proven framework for reducing risk through defined processes and industry best practices. The CMTA credential showcases your expertise and commitment to excellence, backed by third-party validation your non-certified competitors can't match.

Learn More
CMTS: Certified Medical Travel Specialist
CMTS: Certified Medical Travel Specialist

Become a Recognized Expert in Medical Travel

The CMTS Certification offers a cutting-edge curriculum shaped around the latest trends, industry best practices, and global market insights. The CMTS program positions you to advance your career, distinguish yourself in your market, or enhance the patient experience your organization delivers. It covers the full continuum of care, from patient experience and case management to risk mitigation and the legal and privacy considerations that come with international care.

Whether you're a healthcare provider, facilitator, or industry professional, this certification boosts your career and empowers your organization to deliver exceptional care to traveling patients while mitigating risk. Certification includes a digital seal for professional use and remains valid for two years.

Learn More
CMTB: Certified Medical Tourism Business
CMTB: Certified Medical Tourism Business

The Corporate Benchmark for Trusted Medical Travel Companies

Medical travel facilitators occupy a position of trust, connecting patients with providers, advising on destinations, coordinating travel and lodging, and guiding clients through decisions that carry real consequences, often with limited regulatory oversight and no reliable way for patients to separate an experienced facilitator from an inexperienced one. The Certified Medical Tourism Business (CMTB) credential closes that gap as a corporate certification, evaluating the company itself, its infrastructure, its operating standards, and its capacity to deliver a safe, consistent patient experience at every stage of the journey. It's open to any company in the medical travel industry, including newly formed businesses that meet the eligibility requirements.

Certification confirms to clients and healthcare providers that a company's practices have been independently reviewed against defined standards covering leadership, ethics, marketing, financial transparency, data security, and more. It is designed to be integrated into daily operations rather than filed away. Certification remains active for two years and includes a digital seal for display.

Learn More
Medical tourism business membership program
Annual Memberships

Strategic Support for Every Stage of Growth

Annual membership enables you to leverage our expertise on an ongoing basis through training, consulting, and the business resources needed to achieve your goals in a rapidly changing industry.

Membership provides direct access to specialized industry expertise and a professional network most organizations spend years developing.

Whether you're scaling current operations or just starting out, our membership portfolio is structured to meet you at your current stage. Each tier spans a different scope of support, from advanced educational programs to website development, CRM access, one-on-one coaching, vetted industry connections, and legal documentation.

Learn More
Exclusive International Patient Leads, Verified and Ready to Travel
Patient Leads

Exclusive Patient Leads, Verified and Ready to Travel

We provide verified patient leads from individuals actively searching for medical care abroad, sourced through campaigns created specifically for the procedures you offer and the countries you want to target. Each patient completes a detailed intake questionnaire that our AI system analyzes instantly. A live phone call then verifies their readiness to travel for treatment, so your team spends its time with serious, pre-screened international patients rather than unqualified leads.

Every inquiry is exclusive to your organization and delivered in real time. We take no commissions and do not manage travel arrangements. Our job is to deliver verified, travel-ready patients so your team can focus on consultation, coordination, and care.

Learn More
Medical Tourism Websites Built to Drive Patient Volume
Website Design

Medical Tourism Websites Built to Drive Patient Volume

A professional website is often what decides whether a patient reaches out to you or chooses a competitor instead, especially in an industry where trust has to be earned before a single conversation takes place. Relying on a generic template or general-purpose site builder means working with tools never designed for this industry, and it shows: weak search visibility, a forgettable design, and nothing that signals credibility for a decision as significant as international medical care.

Website Design addresses each of those gaps directly, combining search-optimized architecture, clear conversion pathways, and industry-specific design elements that establish authority from the first visit. The result is a platform engineered to convert visitors into qualified patient inquiries, not simply a page that exists online.

Learn More

Additional Resources & Support

Consulting, contracts, and business development resources that support daily medical travel operations.

Consulting and Business Support

We provide guidance for organizations at different stages, whether entering the industry or improving existing operations.

This includes:

  • Defining services and how they are presented to patients
  • Defining target markets
  • Improving patient communication and response handling
  • Reviewing operations and internal processes
  • Advising on website setup and what drives inquiries and patient responses

The goal is to help organizations operate with clarity and consistency.

Contracts and Risk Management Tools

We offer pre-made agreements specifically for medical tourism facilitators and agencies.

These contracts set clear expectations, define the roles of all parties involved, and protect facilitators from liability throughout the medical travel process. In addition, they ensure patients understand the benefits and risks of treatment abroad and agree to the terms before moving forward.

These agreements include:

  • Patient waiver agreements
  • Agreements between facilitators and healthcare providers
  • Agreements between clients and facilitators
  • Patient pre-screening and medical history forms

These documents reduce liability, improve transparency, and ensure that all parties involved in the process are aligned from the start.

Business Development Resources

Our resources include templates, checklists, and operational tools that support daily business activities.

These tools help organizations:

  • Manage inquiries
  • Handle patient communication effectively
  • Maintain consistency in operations
  • Manage partnerships and workflows

View Contracts

Have Questions? Contact Us Today!

Get patient leads, get certified, or become a member. Call USA 561-909-7178.