MTB serves healthcare providers, facilitators, and international patient departments operating in the global medical travel industry.

Our focus is on real-world application. We provide proven processes, industry training, and verified patient inquiries so organizations can focus on consultations, coordination, and delivering a high level of service to international patients.

Patient Lead Generation

We generate verified patient inquiries from individuals actively seeking medical, dental, or surgical treatment abroad.

Each inquiry includes:

• Contact information (SMS-verified)

• Treatment interest

• Preferred treatment destination

• Exclusive to your organization

• Real-time delivery to your inbox or CRM

All inquiries are delivered in real time and are exclusive to your organization, allowing your team to follow up immediately.

We handle the marketing and lead generation process, so there is no need to manage advertising campaigns or test different strategies.

We do not take commissions or manage patient care. Our role is to deliver qualified inquiries so your team can focus on consultations, coordination, and converting patients.

Annual Memberships

Our annual memberships are designed for professionals and organizations that want access to a complete set of tools, training, and support in one place.

Memberships include certification, consulting, contracts, and business development resources—allowing organizations to operate with structure instead of trying to piece everything together on their own.

These memberships are commonly used by facilitators and companies that want ongoing support, access to updated resources, and a clear framework for managing and growing their operations.

Certification and Training

Our certification programs are designed to give professionals a clear understanding of how the medical travel industry operates and what is required to manage patients properly.

• Certified Medical Travel Agent (CMTA)

  Covers patient coordination, treatment planning, communication, travel logistics, risk management, marketing, and business structure. This program is widely used by facilitators entering or scaling in the industry.

• Certified International Patient Specialist (CIPS)

  Designed for professionals working within international patient departments or healthcare organizations. This program focuses on patient intake, communication, coordination with internal teams, and managing international patient workflows within a clinical setting.

These programs provide industry-specific knowledge that can be applied immediately.

Consulting and Business Support

We provide guidance for organizations at different stages, whether entering the industry or improving existing operations.

This includes:

• Defining services and how they are presented to patients

• Defining target markets

• Improving patient communication and response handling

• Reviewing operations and internal processes

• Advising on website setup and what drives inquiries and patient responses

The goal is to help organizations operate with clarity and consistency.

Contracts and Risk Management Tools

We offer pre-made agreements specifically for medical tourism facilitators and agencies.

These contracts set clear expectations, define the roles of all parties involved, and protect facilitators from liability throughout the medical travel process. In addition, they ensure patients understand the benefits and risks of treatment abroad and agree to the terms before moving forward.

These agreements include:

• Patient waiver agreements

• Agreements between facilitators and healthcare providers

• Agreements between clients and facilitators

• Patient pre-screening and medical history forms

These documents reduce liability, improve transparency, and ensure that all parties involved in the process are aligned from the start.

Business Development Resources

Our resources include templates, checklists, and operational tools that support daily business activities.

These tools help organizations:

• Manage inquiries

• Handle patient communication effectively

• Maintain consistency in operations

• Manage partnerships and workflows

Who We Serve

MTB works with professionals and organizations across the medical travel industry, including:

• Medical tourism facilitators

• International patient departments (IPDs)

• Healthcare providers working with international patients

• Entrepreneurs entering the medical travel industry

Our Approach

The medical travel industry requires clear processes, strong communication, and a well-defined approach to managing patients from the initial inquiry through post-treatment follow-up.

MTB focuses on providing practical systems that can be applied immediately in real-world scenarios.

• We deliver verified patient inquiries instead of general marketing services

• We provide training that reflects how the industry operates, not general theory

• We provide tools and documentation that support daily operations and reduce risk

Our role is to support the organizations and professionals responsible for patient care by providing the patient inquiries, training, and resources needed to operate effectively.