The medical tourism industry is a competitive and complex one; there are many aspects to think about and many angles to look at it from to make sure things run smoothly, and any one small mistake can end up being your undoing. In order to make sure you succeed, there are a few Dos and Don’ts you need to know about:

DO’s!

Partner with A Lead Generation Company

This business is all about converting customers, building a reliable customer base, and getting good referrals and testimonials. Customers drive your business, but getting these customers requires a lot of cold calling as a lot of people don’t consider this as their first option. In the initial phase generating leads can take up a lot of your precious time and money, which can both be well spent elsewhere. Lead generation companies do all the grunt work for you and only direct customers to you that are truly interested, and will take minutes to close. 

Learning Programs & Memberships

Through professional advanced education programs you can get proper knowledge of the medical tourism business. This will show your willingness to provide the best service to your customers. On the other hand, joining a membership program is a symbol of trust for your clients. 

Find A Mentor In The Industry

There are organizations out there that can help you out when you first start in this industry. These can become mentors, and with their experience and practical knowledge, they can provide tips to help you save money and time. Since these businesses have already done the trial and error phase,they can save you the trouble and you can benefit from their results.

DON’T’s!

Make Your Own Website

A big mistake a lot of medical tourism businesses make is making their own website. Like anything else, there are professionals out there especially trained for making amazing websites that are simple and effective. Your website is what will drive most of your sales and reel in most of your customers, and unless a professional handles it, it just won’t be able to perform that well.

Self-Educate

 Like we mentioned before, you need professional education and experienced mentors to help you along in this field; you can’t just self-educate and hope to succeed. It wastes time and energy without giving you any results, which you can avoid by working with professionals who have been around the block and know their stuff. You can’t become a doctor without proper training, why should medical tourism be any different?

Use The “Build And They’ll Come” Motto

As with any business, but especially with the medical tourism industry, you can’t just build a website, or office, and expect the clients and partners to rush in. You have to work hard, be active, do a lot of marketing and branding, and SEO marketing. Make a place for yourself in online market and drive meaningful traffic to your website. You also have to do a lot of networking to make sure you strike partnerships that will be useful and profitable for your business.


Avoiding these few don’ts and following the dos can mean the difference between success and failure. The medical tourism industry is a billion dollar one, but you can only benefit from it if you do it right, with the proper knowledge and expertise behind you.

Looking for ways to grow your business and protect your startup? Contact us today and let’s talk about what is possible.

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MTB can help your start-up medical tourism agency with international patient marketing, practical tools, and professional education. We specialize in taking start-up medical tourism agencies and transforming them into industry leaders!