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Medical Tourism Facilitator Contracts: Common Mistakes to Avoid When Drafting a Contract

Having a strong medical tourism facilitator contract in place is one of the most important steps when facilitating patients. But what is a facilitator, and what is their role in the medical tourism industry? As a medical tourism facilitator it is your job to develop and maintain great relationships with accredited hospitals, doctors, and clinics. You also want to have attractive destinations to promote in order to get your patients excited about traveling abroad for these medical procedures. Once you have developed these relationships, it’s time to go look for potential patients who are interested in traveling abroad for medical tourism.

But before you start promoting a hospital, doctor, or clinic, you’re going to want to make sure you have a medical tourism facilitator contract in place. The same goes for the patients. It’s essential to have a medical tourism agreement in place before you start coordinating trips for patients, or setting up arrangements and handling medical records. It’s vital that you have a medical tourism contract in place to protect your company, as well as to protect the patient. Facilitation contracts will make or break your medical tourism company, and determine whether you thrive and grow, or whether you crash and burn. I truly believe that a proper medical tourism facilitator agreement is what separates the great medical tourism facilitators and everyone else in the medical tourism industry.

Now, as a medical tourism facilitator there are a lot of things that are out of your control when you’re coordinating a trip for a patient, and although they’re out of your control, they can still jeopardize the very being of your business. I’m talking about things like patients getting infections, or having other complications after the medical procedure. This is why you want to have a strong contract in place not only with the hospital, but also with the patient.

The reason I tell medical tourism facilitators not to partner with hospitals before they have an agreement in place is because it leaves you vulnerable. It’s the same thing with patients. You don’t want to coordinate any trips for the patient before you have a medical tourism agreement in place.

When it comes to patient waivers contracts, your agreement with the patient is going to outline the services that will be provided to the patient, as well as services you won’t be providing. The patient should know that you’re a facilitator, and not a healthcare provider. You do not provide any healthcare treatments or advice, you are simply organizing the trip for the patient so that they have a clear understanding of who’s doing what. You should also have clauses in your agreement which lets the patient know that they understand the risks involved with their medical treatment, whether that’s related to medical tourism or medical procedures in general, it should all be outlined in black and white on the contract so the patient understands exactly what they should and shouldn’t expect from you.

The reason a medical tourism facilitation contract is so essential is because certain things that you outline in the contract are going to affect things like what quality of doctor works on your patients. It can affect things such as how much commission you get paid or when you receive payment for your services. The agreement affects a whole host of things. If something goes wrong during the medical procedure, the contract needs to outline who is liable or responsible.

When it comes to the quality of doctors that’ll be working with your patients, you need to have your demands laid out in your agreement. As a medical tourism facilitator, it is your job not only to partner with credible hospitals, but also to advocate for your patients to make sure they’re working with the best doctors. You have to keep in mind that these patients are trusting you, and trusting that you’re working with accredited institutions, so you want to make sure your agreement with these hospitals outlines what you expect when sending patients to their organization.

I specialize in medical tourism, but I think it’s important for me to note that I am NOT a lawyer. These are just things that I’ve seen over the years. I’ve worked with many lawyers on composing medical tourism agreements, so I wanted to bring you guys my perspective when it comes to these agreements, and what they can do to provide for and protect your company.

If you’re new to medical tourism, looking to get more resources on medical tourism, or thinking about becoming a medical tourism facilitator, check out our Facilitator Growth Kit, which has all these contracts and much more. This includes things such as patient waiver agreements, contracts between hospitals and facilitators, and really anything you would need to be successful in the medical tourism industry. The Facilitated Growth Kit provides multiple agreements that were composed by lawyers who specialize in international business and healthcare travel.

These contracts were made specifically for medical tourism facilitators. Outside of these, we also have things like business plans for medical tourism facilitators, as well as aftercare tools and other risk management tools for people in the industry. This Kit really encompasses everything that a medical tourism facilitator needs to be successful in the medical tourism industry.

This short medical tourism training course was written by Gilliam Elliott of Medical Tourism Business.

Medical Tourism Business Membership for Medical Tourism Facilitator Agencies